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1:1 Support Calls


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Tech support questions

Co-Parenting Coaching and Online workshops support employees who are parents stressed at home

If we're working together 1:1...

Right now all my work is 100% online.
I am 100% online since the outbreak of Covid 19. Complete contact form with any other questions.
In the event of sudden illness, family emergency and I need to cancel I will contact you by email. Please email back to let me know you are aware of my cancellation. Your session will be rescheduled as soon as I can.

At any one time, I support a limited number of parents 1:1. It is intense work for me and you, limiting my numbers allows me to give a better quality service.

Parents have their agreed appointment. Moving appointments is not easily done or advantageous to your process. However, if you give me more than 48 hours notice, you will not be charged my €100 cancellation fee.

Work 1:1 with Eithne as your Parent Online Parent Coaching Support and 1:1 Co-Parenting Therapist Play Therapist Educator and a Mom

If you're taking my Online Courses...

The course is accessible online, ready to begin at any time and any place. It is valid for 30 days from the date of purchase. After this time, the course contents will no longer be accessible.

Follow these steps:

If an organisation paid for your course access – ask them for a coupon code. Then follow the same steps:

When you complete all lessons in the course, your certificate will be available to download at the last step of the course. Save your certificate to your computer by clicking “Download Certificate”. The file will open in a new tab as a .pdf document. Look for an icon “download” at the top right of the screen to save the certificate on your computer.

Yes. Pay in full or pay in instalments.

Taking online course for parents and co-parents from home on your laptop

If you're in our Zoom Group Sessions…

Yes, I know how busy you are, I will send a reminder email.
Yes, I work with parents on the same day and time each week works better. I will try to facilitate you if this isn’t possible due to your work and family circumstances.

Yes, 1:1 Top Up and Zoom support calls are available, simply click, book and pay.

Parent using a computer to answer questions about parenting coaching on Zoom

If you need tech support...

Yes, email me and I will arrange a test run, it’ll only take 60 seconds. In the meantime read the next question and have Zoom installed on the device you are going to use when we meet online.

Yes, here are directions for installing and using Zoom.

Disclaimer: I am using Zoom conferencing software, which has over 200 million users worldwide to deliver this service. I follow all of Zoom’s guidelines to ensure your privacy during this service and you can read more about privacy and security by visiting this page on Zoom’s website.

As with any software that you install on your device you are doing so at your own risk and you should, of course, read all their terms and conditions before you install the software.

Please ensure you download and install the software BEFORE this service.

Can you please ensure that you install the Zoom software on the device that you will be using to access the service.

  • I strongly recommend that you use a laptop/computer because the large the screen the better the experience
  • You will also need a strong internet connections (so maybe ask family members to stop ‘gaming/streaming’ while you are online with me.

PC/Laptop: Click here –  https://zoom.us/download – and then near the top of the page click on the button that says “Download” under Zoom Client for Meetings.

Iphone/Ipad: When you are using your device to the app store and search for Zoom Meetings and then download the zoom app – or click on this link – https://apps.apple.com/us/app/id546505307 – if you are reading this on your apple device and it will take you to the app in the app store.

Android phones / tablets: When you are using your device go to the Playstore and search for Zoom Meetings and then download the zoom app or click on this link – http://play.google.com/store/apps/details?id=us.zoom.vieeomeetings –  if you are reading this on your apple device and it will take you to the app in the Playstore.

1. Ten minutes prior to the start of the meeting please open (double click on) the Zoom software on your PC or (tap the Zoom app icon) on your phone / tablet.

Then click on this link send in your email and it should bring you to this meeting.

2. If the link for some reason doesn’t work, open the Zoom app / software and then…

  • Enter the meeting ID which is in your email.
  • Then enter the meeting password also in your email.
  • You will then see a screen telling you that the meeting host will admit you to the room shortly.

Some meeting controls you should be aware of:

  • Join Audio / Mute: You will see this in the bottom left hand corner of the screen.
  • Important! If it says “Join Audio” please click / tap on this and then tap again on the text box to allow access to your audio. This means you will be able to hear the trainer and ask questions. You can then click this button to mute / un mute your audio during the course.
  • Start video / stop video. This allows you to be visible during the course via your webcam / device camera. If you do not want to be visible click stop video. If you want to be visible click start video. Note – you do not need a webcam to work with us online.
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